AppSetter – Scheduler
The AppSetter is an online scheduling tool allowing the user to schedule a Home Owner’s appointment with the Design Center 24 hours a day from any where in the world; the only need is access to the internet. This scheduling tool saves hours of frustration with phone tag, time of checking and comparing other employee schedules, and using the old appointment book or spreadsheet. Never again will the words, “no one was available to make my appointment”, or “I didn’t know there was an appointment”, be mentioned.

As soon the appointment is scheduled, an email notification is sent to everyone involved with the appointment. This email notification assures “no-one is caught unaware” of the appointment. Employees receive an email with all information specific to the appointment. The Customer Email has all appointment information, with various electronic links for company information or vendor information. The electronic links are to help educate the customer, saving employee’s valuable time during the appointment, and helping to make the appointment more enjoyable for all.

Please click to view Customer EMAIL DEMO. Click on the various links in the Demo Email to see examples of possible information available to the customer.
• Video Introduction (Designer Introduction)
• Get Map (MapQuest)
• List Vendors (Link to Available Vendor Sites)
• Design Center Orientation (Educational Video)

DCOps – Design Center product selection/colorization
DCOps is an online product selection/colorization program. The user selects products for specific rooms from the product database. Once products are chosen the user prints a contract for the customer and has the ability to generate a purchase order. When a purchase order is generated the system electronically orders all products from each vendor, and each installation company receives electronic notification of product to be installed. This process is complete within 10 minutes, no paper work, no calculators, and no phone tag. This program also allows for product image and Floorplan image upload. All numbers (cost, labor, additional quantity for pattern, customer credit, etc.) for contracts, work orders, and PO’s are calculated by the program, alleviating possible calculation error. This program helps to make the Design Center process exceptionally efficient.

TradeOps – Installation/Trades
The TradeOps is a major scheduling and tracking tool. This program is extremely efficient in scheduling and deploying crews, tracking products, tracking Warranty and PO work, QA’s, and Surveys. Once product information is in the system for a specific house the user can print a work-order for each crew/job/product or send to the installing crew via email or fax. The warranty/repairs/PO received from Superintendents and Customer Care Reps are electronically confirmed via email when received and completed. The program saves hour of phone tag and paperwork. Since the program is web-based, the user has the ability to login anywhere, anytime, 24-7. There is no need to download, upload, or install anything on a Server or individual PC. With continuous enhancements, the program is never outdated.